Abstract:

Using Analytic Hierarchy Process,and around based on process indicator and outcome indicator, this paper constructs a composite index system which contains 6 levels of indicators, including policy executive ability, service quality, access level, electricity quality,electricity consumption and corporate performance, and 17 secondary indicators. The empirical study shows that the overall level of electricity universal service in  Western Hunan is relatively high but  weak in policy publicization, electricity consumption growth, the  supply cost, and so on. Electricity power universal service shows the spatial characteristics, which presents a gradual weakening trend from east to west, and has significant positive correlation with local economic development. In the aim of poverty alleviation, it is necessary to establish a unified evaluation system of the electricity universal service, to attach importance to policy publicization and guide  rational utilization of electricity, and to explore an electricity universal service mode.

Key words: electricity universal service, evaluation index system, Analytic Hierarchy Process, Western Hunan