journal6 ›› 2010, Vol. 31 ›› Issue (1): 121-124.

• 旅游 • 上一篇    下一篇

非理性旅游消费决策行为的成因分析

  

  1. (湖南科技大学管理学院,湖南 湘潭 411201)
  • 出版日期:2010-01-25 发布日期:2012-04-19
  • 作者简介:朱湖英(1981-),女,湖南浏阳人,湖南科技大学管理学院讲师,硕士,主要从事旅游市场开发研究.
  • 基金资助:

    湖南省教育厅科学研究项目(09C436)

Analysis on Cause of Irrational Behavior of Tourist’s Decision-Making

  1. (Management College,Hunan Science and Technology University,Xiangtan 411201,Hunan China)
  • Online:2010-01-25 Published:2012-04-19

摘要:随着旅游业的迅猛发展和人们生活水平的大幅度提高,旅游消费逐渐成为人们消费支出的一个重要组成部分.人们推崇理性的消费决策行为,但面对纷繁复杂的旅游信息和旅游需求的多样化,旅游消费决策的难度加大,决策过程中体现的非理性也日趋普遍.旅游消费决策中体现收集信息的片面性、信息识别的盲目性、旅游形式选择的单一性、旅游消费结构选择的不合理性和旅游产品选择具有羊群行为特征,其成因可以运用行为经济学理论进行分析,据此提出要减少旅游消费决策中的非理性行为,应该规范信息、设计合理的旅游产品、培养健康的旅游习惯、提高行业的行为决策理论水平.

关键词: 旅游者, 消费决策行为, 行为经济学

Abstract: Along with tourism developing and standard of living advancing,tourism consumption turns into an important part of consumption.People canonize rational behavior of tourist’s decision-making,but numerous tour information and diversification of tourism demand make it more difficult,and irrational behaviors of tourist’s decision-making becomes more prevalent.The characteristics of irrational behaviors of tourist’s decision-making are unilateralism of collecting information,blindness of discriminating information,simplicity  of choosing tour forms,irrationality to choose tour consumption structure,character of herding behaviors at choosing tourism products.The causes of irrational behaviors of tourist’s decision-making are analyzed with Behavioral Economics theory.As a result,to reduce irrational behaviors of tourist’s decision-making,we should normalize tour information,design reasonable tour products,cultivate healthy tour habits,advance tourism standard of behavior decision-making.

Key words: tourist, behavior of consumer&rsquo, s decision-making, behavioral economics

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